Dear Valued Customers,
We are happy to release the next upgrade version of our Customer Service Portal "Sify-IONI “to assist you better.The new Sify Support Portal has a wealth of new features and more importantly has been developed to strike a balance between information availability and User friendly.Support Portal has been enhanced based on customer’s valuable feedbacks.
The Support Portal navigation has been made simpler for better performance.
Sify Support Portal is integrated with new features as below:-
- Admin Module: To manage the Sub-Users creation and Sify Links Allocations
- User Module: Incident Management for the Allocated links based on the responsibility allocated by Admin Module
- Password Reset: Sub-User Password Resets through Admin Module
- Configuration of SMS and Email Alerts through Admin Module
- Modify Contacts against the individual links and Sub-Users
- Utilization Report
- Monthly Link Availability Report